Privacy Policy

Effective June 7, 2026

7321 Ridgeway (“we,” “our,” or “us”) operates the member portal at 7321ridgeway.com (the “Portal”). This Privacy Policy explains what information we collect, why we collect it, who we share it with, and what choices you have. By using the Portal, you agree to the practices described here.

1. What we collect

Information you provide

Account details: full name, email address, phone number.
Optional profile information: headshot photo, gender, home address.
Vehicle information: license plate, make, model, color, and optional nickname for each vehicle you register.
Member agreement records: the version you signed, your typed-name signature, the date and time of signing, and the originating IP address.
Reservations and content you submit: room reservation requests, repair requests (including any photos you upload), parking-block reports, and any messages you send through the Portal.
Donation information: if you donate, your name, email, donation amount, and the Stripe transaction reference. We do not receive or store your full payment-card details — those are handled by Stripe.
Guest sign-in information: if you sign in as a guest at our front entrance, we collect the name, phone number, license plate, and (optional) host you provide.

Information collected automatically

Authentication and session data needed to keep you signed in.
Basic technical data (IP address, browser, device, timestamps) used for security, abuse prevention, and operating the site.

2. Why we collect it

To verify you are an invited, active member.
To run the directory, parking-lot manager, room reservations, repair queue, community calendar, and other portal features.
To send you operational emails (invitations, reservation confirmations, repair updates, donation receipts, agreement updates) and community announcements.
To process donations through Stripe.
To respond to you when you contact us.
To enforce our community rules and the Member Agreement.
To meet our legal obligations.

3. Who can see what

The Portal applies different visibility rules to different fields:

Visible to all signed-in members: your full name, email address, phone number, license plate(s), and headshot (if you uploaded one). This is so members can reach each other and resolve parking situations.
Visible only to administrators: your gender and home address.
Visible only to you (and admins): your reservation history, repair requests, donation history, and member-agreement signing record.
Visible to all members and on the public Donate page: no personally identifying information about other donors is shown publicly.

4. Service providers we share data with

We use a small number of vetted service providers to operate the Portal. We share with each only what they need to do their job:

Supabase (database and authentication hosting) — stores all account data, content, and storage objects.
Vercel (web hosting) — serves the website and runs scheduled jobs.
Resend (email delivery) — delivers transactional and community emails.
Stripe (payments) — processes donations.
Twilio (SMS delivery) — delivers text message notifications to members who have opted in. Twilio receives only your phone number and the message content needed to deliver the alert. See Twilio’s Privacy Policy.
Google (optional sign-in) — handles the Google OAuth login flow if you choose to sign in with Google.

We do not sell your personal information. We do not share your information for advertising purposes. We share data with law enforcement only when required by law.

5. SMS / Text Message Notifications

Members may opt in to receive transactional SMS alerts from 7321 Ridgeway. These messages are operational in nature and include:

Parking block alerts (someone has reported they are parked behind your vehicle).
Repair request status updates from the facilities team.
Guest arrival notifications when a guest you registered has signed in.
Room reservation decisions from administrators.

No mobile information will be shared with third party/affiliates for marketing or promotional purposes.

How to opt in

SMS is off by default — new members start on email-only. To turn it on, use the SMS opt-in button under Notification Preferences (on your profile page, or during sign-up). This opens a short consent form where you confirm your mobile number and explicitly agree to receive transactional texts (and, optionally, marketing texts) from 7321 Ridgeway. Only after you complete that opt-in do the “SMS” and “Email & SMS” notification options become available. We record the date, time, and originating IP address of your consent. Consent to receive text messages is never required as a condition of membership.

How to opt out

You may opt out at any time in two ways:

Visit your profile page and change Notification Preferences to “Email only.”
Reply STOP to any text message we send. We will immediately remove you from SMS notifications. Reply HELP for assistance.

Message frequency & costs

Message frequency varies based on community activity — typically a few messages per month. We do not charge for SMS notifications. Standard message and data rates from your mobile carrier may apply.

6. How long we keep your data

Active member data is retained while your membership is active.
Deactivated accounts are kept for up to 24 months after deactivation for record-keeping, then deleted on request or during routine cleanup.
Signed agreements and donation receipts are kept for as long as legally required for tax and audit purposes.
Guest sign-ins are typically retained for up to 12 months.

7. Your choices and rights

You can:

View and update most of your information from the Profile page in the Portal.
Add or remove your headshot at any time.
Add, edit, or remove vehicles you've registered.
Request a copy of the personal data we hold about you, or request deletion of your account, by emailing 18jeffcohen@gmail.com. We will respond within a reasonable time, subject to legal retention requirements.

8. Security

We use access controls, encrypted connections (HTTPS), database-level row-level security, and least-privilege keys to protect your data. No system is perfectly secure, but we take reasonable steps and review our practices regularly. If you suspect your account has been compromised, contact us immediately.

9. Children

The Portal is intended for adults associated with 7321 Ridgeway. We do not knowingly collect information from anyone under 18. If you believe we have, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify members via the Portal or by email. The “Effective” date at the top of this page reflects the latest version.

11. Contact

Privacy questions or requests: 18jeffcohen@gmail.com.